Voiceflex goes 24/7

Voiceflex, a leading provider of communication solutions, is excited to announce the launch of 24/7 customer-facing support, starting from August 1, 2024. This enhancement underscores our commitment to delivering unparalleled support to our growing network of partners, ensuring they have access to expert assistance anytime.

The introduction of round-the-clock support has been a long-anticipated milestone on our roadmap. In a recent survey conducted in January, a high percentage expressed an interest in having the ability to contact our support team, day, night and weekends.  Listening to our partners’ feedback and coupled with the impact of our transition from Telco to Techco, we have developed a far more expansive and diverse range of products. This transformation has enabled our partners to enter new markets and industries, many of which require 24/7 support.

“Onwards and upwards,” said Paul Taylor, CCO at Voiceflex. “We’re thrilled to offer 24/7 support to our partners. This is not just about extending our hours; it's about ensuring that our partners have the support they need whenever they need it, helping them to navigate new opportunities and challenges with confidence. As we continue to grow and evolve, our partners' success remains our top priority.”